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Configure Support emails with SMTP for Bitbucket

Support emails is an important component of any email communication strategy. In order to ensure delivery of Support emails to your customers, reply on a trusted cloud-based email provider like Mailazy as a partner in your growth journey.

Prerequisites

You need to complete these given prerequisites, you can skip the step if you have already completed.

  1. Sign up for a Mailazy account.

  2. Complete Domain Authentication.

  3. Generate the Mailazy Access Key

Integrate Mailazy with Bitbucket

Setting up Bitbucket Data Center and Server to use your SMTP mail server:

  1. allows Bitbucket to send notifications about events to do with commit discussions, pull requests and repositories. Note that if the mail server fails, notifications will be dropped.

  2. allows Bitbucket to email a link to a newly created user, which the user can use to generate their own password.

  3. allows a user to reset their password if they forget it.

See Supported platforms for the mail clients supported by Bitbucket.

Go to the administration area and click Mail server (under 'Settings'). Complete and save the form.

Hostname: smtp.mailazy.com The hostname of the mail server

Port: 587 The port of the mail server.

Username: Mailazy Access Key The username to use to connect to the mail server.

Password: Mailazy Access Secret The password to use to connect to the mail server.

Protocol: SMTP Use either SMTP or SMTPS when connecting to the mail server.

When using SMTP, you can specify that:

  • SSL/TLS is used if supported by the mail server, otherwise mail is sent in plaintext.

  • mail should only be sent if the mail server supports SSL/TLS.

See Securing email notifications below.

  • Use SSL/TLS if available: Select This option If the SMTP server supports the STARTTLS extension this will be used to encrypt mail with SSL/TLS otherwise plaintext will be used. SMTPS servers always support SSL/TLS.

  • Email from: Specifies the 'From' header in notification emails (for example: [email protected]).

  • Send a test email Enter an email address to send a test email to check that the mail server is configured correctly.

Send transactional emails with Mailazy

Mailazy email delivery platform is powered by AI and uses the global infrastructure so that you can scale effortlessly. Mailazy is the trusted transactional email provider for hundreds of businesses and we are growing every day. We are known for being the most reliable and trusted senders on the internet.

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